UnityPoint Health

Where to go for Care During COVID-19 Pandemic

UnityPoint Health wants you to know how to connect with the care you need during the COVID-19 pandemic.

Click Learn More to find out how to make an informed choice about where to go for care.

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Where To Go For Care During COVID-19

You might have questions about how to get the care you need during the COVID-19 pandemic. In order to protect yourself and others, it's important to make informed choices.

Please Call Ahead Before Any Visit & Wear a Mask or Face Covering

To reduce community spread of COVID-19, we're asking all patients to please call ahead before visiting a clinic. If you have an appointment at a UnityPoint Health location, please wear a mask or face covering except for children under two years old, anyone who has trouble breathing, is unconscious, incapacitated or unable to remove the mask without assistance. If you have a medical emergency, please call 911.

We've made a few changes, so be sure to check clinic closings and restrictions before calling.


Care for COVID-19 Exposure or Symptoms

If you have symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call ahead to your physician or our UnityPoint Clinic Express. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.

Care Options for Everything Else

If you need treatment for something other than COVID-19, we've got your back. Take advantage of Virtual Urgent Care, or find a walk-in clinic near you.

Virtual Urgent Care

See a doctor anytime, anywhere from a computer, smartphone or tablet with UnityPoint Health Virtual Care. The cost of an Urgent Care visit is $39 or less, depending on your insurance. This service provides treatment for conditions like sinus infections, rashes, urinary tract infections, allergies and other illnesses. If your provider writes a prescription, it's automatically sent to the pharmacy of your choice.

Start Your Virtual Visit

Walk-In Urgent Care

Not interested in Virtual Urgent Care? You can get the care you need at our walk-in location. Simply call ahead to our UnityPoint Clinic Express at (641) 854-8550 and wear a mask or face covering when you come. We've made some changes, so check our clinic closings and restrictions before you go.

Still Not Sure What to Do?

If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal. 

If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.

Emergency Department

Our Emergency Department is working to minimize patients' face-to-face contact with non-clinical team members, including our patient registration personnel. If you come to the ED at this time, registration will be conducted remotely using your cell phone and you should wear a mask or face covering when you come. We have alternative options for patients without a cell phone.

Safe Care Your Way

At UnityPoint Health, the health and safety of our patients, communities and team members is at the center of everything we do. Here's what we're doing to make sure you're safe when you visit our locations.

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