UnityPoint Health - Marshalltown
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Volunteer Positions and Number of Hours Served in 2018

February 5, 2019

  • Downtown Greeters: Welcoming visitors/ patients to UnityPoint Health - Marshalltown from the front desk with a smile, assisting with escorts and transports throughout the hospital and answering phones.

    • Number of hours for 2018: 1,712 hours

  • Early Bird Greeter: Escorts patients to their area of service and records the time the patient is admitted at the Ambulatory Service Center nurses desk.

    • Number of hours for 2018: 485 hours

  • Medical Park Greeters: Welcoming visitors/ patients to UnityPoint Health - Marshalltown from the front desk with a smile, assisting with escorts and transports throughout the hospital and answering phones.

    • Number of hours for 2018: 2,857 hours

  • Surgical Attendants: Volunteers serve as a liaison between the outpatient surgery department and waiting families.

    • Number of hours for 2018: 1,443 hours

  • SHIIP Counselors: Volunteers help compare policies and answer question on health insurance issues and other Medicare related concerns about supplemental insurance, forms and premiums. SHIIP volunteers will not recommend policies, companies and insurance agents. They are trained by the Iowa Insurance Division and supervised by the Director of Volunteers.

  • SHIIP Schedulers and Greeters: Schedulers take appointments from the SHIIP hotline and schedules individuals with counselors. Greeters assist with welcoming participants during the Open Enrollment Period.

    • Number of hours (total for SHIIP volunteers)  for 2018: 2,627 hours

  • Spiritual Care: Upon request, Spiritual Care volunteers will address patient’s spiritual needs by providing resources, prayers and contact with patient’s faith community. The greatest time spent in this position is being a listening ear to those in uncertain times. These volunteers receive training through the Befriender Ministry before beginning in this position.

    • Number of hours for 2018: 691 hours

  • Medical Surgical: Greets patients and guests, help with flower delivery to rooms, assists the unit secretary and notifies staff of patient needs.

    • Number of hours for 2018: 215 hours

  • Auxiliary: Hosts a variety of fundraising efforts in order to support the hospital’s mission. Host’s hospital staff appreciation event.

    • Number of hours for 2018: 1,100 hours

      • Community Member’s Assistance for Pot Pies: 168 hours

  • Kitchen Support: Assisting with restocking, cleaning tables, sweeping/mopping other duties as assigned.

    • Number of hours for 2018: 714 hours

  • Clerical Support: Provides assistance with filing, computer entry, photo copying and general office duties.

    • Number of hours for 2018: 294 hours

  • Med Assist: 2 volunteers once a week. Are given applications for assistance needed by clinic and assist individuals in finding affordable medications.

    • Number of hours for 2018: 144 hours

  • Wheel Chair Assistance: Volunteer visits weekly to fix and maintain wheelchairs throughout UnityPoint Health - Marshalltown buildings. Also takes care of the ordering of needed parts.

    • Number of hours for 2018: 90 hours

  • Emergency Room Greeter: Volunteer Greets patient upon arrival and interacts with patients and family members ensuring their comfort as they wait. (One volunteer once a week)

    • Number of hours for 2018: 140 hours

  • Animal Therapy: Volunteer brings in animal that has been through Therapy training and allows patients and staff the opportunity to interact with the animal for therapeutic purposes.

    • Number of hours for 2018: 25 hours

  • Teen Volunteer Program: High School students participate in a variety of tasks throughout the hospital in order to serve their community and gain a better understanding of the Medical field.

    • Number of hours for 2018: 396 hours

  • Gift Shop/Bistro: No longer open

    • Number of hours for 2018: 450 hours

Total Number of Hours for 2018: 13,551 hours

 

 

 

 

 

 

 

 

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