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Online Wait Times Changing the Game for Urgent Care

August 1, 2017

MARSHALLTOWN—Starting Tuesday, August 1, UnityPoint Health – Marshalltown Urgent Care patients and families will have the ability to view wait times online at unitypoint.org/Marshalltown.

UnityPoint Health – Marshalltown patients now have exclusive access to view the number of patients waiting for treatment at any given time, as clinic employees make updates to wait times every 15 minutes.

“The ability to conveniently go online and view wait times at Urgent Care goes hand-in-hand with putting the patient first, as your time is valuable,” Dustin Wright, president of UnityPoint Health – Marshalltown said. “This new technology provides patients the opportunity to know ahead of time what anticipated wait times are.”

UnityPoint Health Urgent Care is located at 55 Central Iowa Drive in Marshalltown. Urgent Care hours are 8:00 a.m. to 7:00 p.m., every day.

Urgent Care clinics treat illnesses and injuries that are not life-threatening, but still require a health care provider’s attention. These can include:

  • Cough, cold, flu and sore throat
  • Ear ache, ear pain and ear infections
  • Upper respiratory infections
  • Eye problem
  • Upper respiratory infections
  • Skin infection, rash, skin lump, bump or growth
  • Minor cuts
  • Minor sport injury or strain
  • Muscle ache and sprain
  • Sunburn and other minor burns
  • Nausea, dizziness, vomiting
  • Neck or back pain
  • Foot problems

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