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Where to go for Care During COVID-19 Pandemic

UnityPoint Health wants you to know how to connect with the care you need during the COVID-19 pandemic.

Click Learn More to find out how to make an informed choice about where to go for care.

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Live Well with UnityPoint

With Dr. Lance VanGundy / ER Medical Director and Physician

At UnityPoint Health – Marshalltown, we think you're amazing, and we want to keep you that way. That's why we provide tips and information to help keep you healthy. Check out the audio segments below with Dr. Lance VanGundy, our ER Medical Director and Physician, as he answers some commonly asked questions about health care.


  • Considering COVID-19, is it safe to go to UnityPoint Health – Marshalltown?
  • With the pandemic still present, what kinds of appointments are you welcoming now?
  • I see UnityPoint Health offers something called virtual care. What is that and how does it work?
  • With the ER seeing COVID-19 patients, is it safe to be seen there for other symptoms?
  • Urgent care became UnityPoint Clinic Express earlier this year. What does that mean?
  • With the move to an expanded South Campus, are we keeping all the services we have now?
  • What has surprised you during the COVID-19 pandemic?
  • Why is the emergency department more expensive than urgent care?
  • Does UnityPoint Health provide women's care in Marshalltown?
  • What is a "virtual waiting room"?
  • Urgent care vs. ER: When to use one or the other.


  • What kinds of medical issues are seen in the emergency department?
  • How does the emergency department triage process work?
  • What kinds of medical issues are seen in Urgent Care?
  • Does it cost me more to use the ER instead of Urgent Care?
  • What is the role of a primary care provider?
  • What are the signs of a heart attack?
  • How do signs of a heart attack differ for women?
  • What are the signs of a stroke?
  • The differences between a headache and a migraine?
  • What illnesses are caused by hold and cold weather?
  • Is it a cold or the flu?
  • How do you treat a sinus infection?
  • What’s the difference between a viral and bacterial infection?
  • How does blood pressure affect cardiovascular health?
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