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Where to go for Care During COVID-19 Pandemic

UnityPoint Health wants you to know how to connect with the care you need during the COVID-19 panedmic.

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COVID-19 Information & Updates

For more information on Cornonavirus, please visit our COVID-19 information page.

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COVID-19 Information & Updates

UnityPoint Health – Marshalltown Updates Visitor Restrictions

UnityPoint Health – Marshalltown is further restricting hospital visitors, due to COVID-19 (Coronavirus) pandemic.

Beginning 7 a.m. Tuesday, March 17, all routine visiting at the hospital has been suspended until the transmission of COVID-19 is no longer a threat to our patients, staff and community. UnityPoint Health – Marshalltown is closing the skywalk access over Main Street, while the main entrance and the emergency department entrance remain open. All patients and visitors at those locations will be given a health screening and issued a temporary badge upon entry to the facility.

The decision to restrict visitors was difficult and made only after careful consideration. We recognize there are times when having a visitor or family member present is crucial. In these cases, visitors will be allowed based on the exceptions listed below.

In all cases, a visitor will only be allowed if they do not have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath). Additionally, children under the age of 16 will not be allowed except under extraordinary circumstances.

Exceptions include:

  • Patients who are at the end-of-life may have two visitors.
  • Patients with disruptive behavior, where a family member is key to their care, may have one visitor.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor.
  • Minors under the age of 18 may have one visitor, parents, or guardians.
  • Patients undergoing surgery or procedures may have one visitor who must leave the hospital as soon as possible after the procedure/surgery.
  • Patients who have an appointment at a UnityPoint Health hospital-based clinic, laboratory, or radiology, as well as those visiting the Emergency Room (ER), may have one person with them.

Visitors allowed must stay in the patients room the entire time of the visit. Once the visitor leaves the patient room, they must leave the hospital. Please note that visitors will not be allowed for patients with a pending or positive COVID-19 test.

We appreciate your understanding during these uncertain times. Our goal is to protect our patients, staff and the community.

For more ways to protect against the spread of COVID-19 and seasonal influenza, and for the latest updates and guidance in this rapidly evolving situation, please visit the websites of the Centers for Disease Control and Prevention at www.cdc.gov or Iowa Department of Public Health at www.idph.gov.

Health Information Management - Release of Information

In addition, know that with these visiting restrictions in effect, UnityPoint Health wants to continue to make sure you have access to your medical records. If you need a copy of your medical record, please visit MyUnityPoint, our secure patient website, to access your health information.

  • Information about registering for MyUnityPoint can be found by visiting chart.myunitypoint.org.
  • If you need assistance using or enrolling for MyUnityPoint, please call the support team at (877) 224-4430. 

You may also request a copy of your medical record by:

  • Contacting the Health Information Management Department at (641) 754-5044.

Elective Surgeries & Procedures

In response to the current COVID-19 public health crisis and in an effort to conserve personal protective equipment (PPE) for our healthcare workers and first-responders, UnityPoint Health has made the decision to postpone all elective and semi-urgent procedures and surgeries until further notice. Urgent and emergent surgical procedures will be reviewed and continue to be scheduled.

The decision was made in coordination with federal, regional and state authorities as well as our counterparts in the community.

Our UnityPoint Health hospitals, clinics and walk-in clinic locations will remain open. We ask that you contact your provider’s office to receive more information about your specific care, including rescheduling.

Handmade Masks

Download pattern and watch instructional video. Many thanks for your help and support!

Cancellations & Updates

Diabetes Support Group

As a precaution, the meetings scheduled for April 7 and May 5 have been cancelled.

Free Mammogram Clinic April 14 is Cancelled

UnityPoint Health – Marshalltown Foundation is canceling the Free Mammogram Clinic scheduled for April 14. We are still planning on the August clinic tentatively scheduled for August 11. The application deadline will be July 31 for women who are uninsured, underinsured or have a high-insurance deductible that makes having a recommended mammogram unaffordable.

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