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Where to go for Care During COVID-19 Pandemic

UnityPoint Health wants you to know how to connect with the care you need during the COVID-19 pandemic.

Click Learn More to find out how to make an informed choice about where to go for care.

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Patients & Visitors

Visitor Restrictions

In keeping with a commitment to patient safety, we are limiting patient visitations in order to minimize potential patient exposure to the COVID-19 virus, continued widespread seasonal influenza (flu) virus and other respiratory viruses circulating.

The following precautions are in effect until further notice:

  • Visitors are limited to two adults per patient room at any time unless there is a special circumstance. Adults are classified as individuals 18 years of age or older and must be in good health. Special circumstances apply to end-of-life or critically ill patients.
  • Children are not allowed to visit at this time.
  • Visitors to pediatrics areas are limited to parents and grandparents in good health. In addition, healthy siblings under 18 years of age are allowed.

Our main focus is to assist our patients to a healthy recovery and to provide the best quality care possible. We know that the support of family and friends plays a vital role in the recovery process.

In this section, you'll find helpful visitor guidelines and valuable visitor information that we hope will make your visit to UnityPoint Health – Marshalltown as convenient and comfortable as possible. If you can't find the information you're looking for here, our staff members will be glad to help you.

Some Basic Guidelines

We are always pleased to have family and friends visit. We ask you to do these things for the safety and comfort of patients, families and staff:

  • Wash your hands or use alcohol sanitizer before and after visiting.
  • Help us keep patient floors and rooms quiet.
  • After 8 p.m., enter at the Emergency entrance and check in.
  • Postpone your visit if you are not feeling well or have been exposed to a contagious disease.
  • Please step out of the room if we ask for patient privacy during exams or tests.
  • Let us know if you would like a security escort to your vehicle.
  • Ask us for help any time you would like assistance.
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