UnityPoint Health

Where to go for Care During COVID-19 Pandemic

UnityPoint Health wants you to know how to connect with the care you need during the COVID-19 pandemic.

Click Learn More to find out how to make an informed choice about where to go for care.

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Patients & Visitors

Visitor Restrictions

UnityPoint Health – Marshalltown is restricting hospital visitors, due to the COVID-19 (Coronavirus) pandemic.

All routine visiting at the hospital has been suspended until the transmission of COVID-19 is no longer a threat to our patients, staff and community.

The decision to restrict visitors was difficult and made only after careful consideration. We recognize there are times when having a visitor or family member present is crucial. No visitors will be allowed other than the following exceptions:

Exceptions include:

  • Patients who are at the end-of-life may have two visitors.
  • Patients with disruptive behavior, where a family member is key to their care, may have one visitor.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor.
  • Minors under the age of 18 may have one visitor, parent, or guardian.
  • Patients undergoing surgery or procedures may have one visitor who may arrive 1 hour prior to the procedure/surgery and must leave the hospital as soon as the procedure/surgery is complete and the patient is either ready for discharged or being moved back to the Inpatient Unit.

All visitors must be healthy. For the safety of patients, staff and other visitors, individuals with symptoms such as fever greater than 100 degrees Fahrenheit, cough, sore throat, runny nose, shortness of breath, fatigue, chills, vomiting or diarrhea should postpone their visits until further notice.

Exceptions may be made in certain situations and can be discussed with your patient care team.

All allowed visitors should wear a mask or face covering and must stay in the patient's room the entire time of the visit. Once the visitor leaves the patient room, they must leave the hospital. Please note that visitors will not be allowed for patients with a pending or positive COVID-19 test.

We appreciate your understanding during these uncertain times. Our goal is to protect our patients, staff and the community.

Entrance Closure

UnityPoint Health – Marshalltown is closing the skywalk access over Main Street, while the main entrance and the emergency department entrance remain open. All patients and visitors at those locations will be given a health screening and issued a temporary badge upon entry to the facility. We encourage patients to wear a cloth medical mask in the hospital if they have one.

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